Privacy Policy

1. Introduction

Hiiba is committed to protecting personal data and operating in compliance with applicable UAE data protection laws and regulations.

2. Information We Collect

• Account details such as name, email, phone number, and profile data
• Listing information, item photos, and messages exchanged on the platform
• Device, browser, log, and analytics data collected automatically
• Approximate or precise location when you grant permission

3. How We Use Information

• Operating the platform and managing accounts
• Preventing fraud, abuse, and security threats
• Improving features and product experience
• Sending important service communications

4. Legal Bases

Processing may rely on consent, contractual necessity, legal obligations, or legitimate business interests consistent with UAE law.

5. Sharing and Disclosure

Hiiba does not sell personal data.

Information may be shared with service providers, other users as required for platform functionality, or authorities when legally required.

6. Security and Retention

We use technical and organizational safeguards to protect data and retain it only as long as necessary to provide the service, comply with law, and resolve disputes.

7. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability, or withdrawal of consent by contacting us.

8. Cookies

Hiiba may use cookies and similar technologies for preferences, analytics, authentication, and performance monitoring.

9. Contact

For privacy requests or questions, contact:

hello@hiiba.ae